Privacy Policy

1. Introduction and data controller

This policy explains how Marvex ("we", "us") collects and handles personal data through this website. Marvex is the data controller for the information described here. You can reach us at [email protected] or 9 Zoo Road, Kano 700233, Nigeria.

2. What data we collect and how

We collect data you provide directly through our contact form (name, email, phone, message), and limited technical data through cookies once you've given consent (see our Cookie Policy). We do not collect payment information through this site.

Data category	Purpose	Legal basis
Contact form details	Responding to enquiries	Consent
Cookie/analytics data	Site functionality and, if consented, usage insight	Consent / legitimate interest
Service subscriber details	Delivering Claim Review Access or support plans	Contract performance

3. Purposes and legal basis

We process personal data to respond to messages, deliver the services you've subscribed to, and maintain the security and functionality of the site. Where we rely on consent, you may withdraw it at any time without affecting processing carried out before withdrawal.

4. Data sharing and third parties

We do not sell personal data. We may share limited data with service providers who help us operate the site or deliver our services, under confidentiality obligations, and where required by law or a lawful request from a Nigerian authority.

5. Retention

We keep contact form submissions and subscriber records only as long as needed to respond to your enquiry or deliver the service, or as required to meet legal obligations, after which the data is deleted or anonymised.

6. Security

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse, appropriate to the nature of the data we hold.

7. International transfers

Where personal data is transferred outside Nigeria — for example to a service provider — we take steps to ensure it receives a comparable standard of protection, consistent with the Nigeria Data Protection Act 2023.

8. Your rights

Under the Nigeria Data Protection Act 2023, overseen by the Nigeria Data Protection Commission (NDPC), you have the right to access, correct, or request deletion of your personal data, to object to certain processing, and to withdraw consent. To exercise any of these rights, contact us via the contact page.

9. Opt-out and data deletion

Providing personal data through our forms is always optional, though it may limit our ability to respond to you. You can disable non-essential cookies at any time through our Cookie Policy preferences panel. To request deletion of any data we hold about you, please reach out via the contact page.